NATURES WAY WELLNESS monthly MEMBERSHIP PROGRAM

All memberships require a minimum commitment of six (6) months and will be charged accordingly.  At the end of the 6th month, members have the option to downgrade/upgrade membership type, or to cancel membership. Membership will automatically renew unless you provide a minimum 30-day advance written cancellation notice via email to natureswayfsj@gmail.com. 

Membership and benefits are non-transferable and non-refundable.

The “monthly due date” is the day of each month at which time membership fees become due.  This day is typically the day you sign up for your membership, although if required we can postpone your membership start date to a date of your choosing.   Once established, this cannot be changed.  Each month the member’s credit card on file will then be charged the appropriate membership fee. 

A “payment period” is a monthly period starting on the date the first payment is made and ending on the date before the next period begins. Example: First payment is May 5th. Term is May 5-June 4.  Both a valid credit card and email address are required for participation in our Wellness Membership Programs.  Members are required to notify the Nature's Way of any change in credit card info, email, or other account information prior to the monthly dues date.

In the event a member’s credit card is declined, the  member will receive a notice regarding the charge back, and the account will be assessed a $55 insufficient funds fee.  Our system will retry again for the next 5 days and if there is still insufficient funds, a late fee of $7 will be assessed each time payment is not successfully charged.  If any member fails to pay any amount due under the membership agreement, Nature's Way Spa & Wellness, at any time, in its sole discretion, to suspend or cancel membership, and require members to immediately pay any past due balance(s).  Any payments owed that are not received when due shall bear interest at the highest rate permitted by law.  If a member fails to pay any amount when due, the member shall pay all costs and expenses of collection incurred by Nature's Way, including reasonable attorney’s fees and expenses.

Unused services will roll over into the next month for up to 1 month (30 days from date of accrual), after which time they will become forfeited.  We allow only one rollover service per month.  All membership benefits, including rollover services, must be used within 7 months from the commencement of each membership. 

Memberships cannot be purchased with gift certificates.  However, memberships can be purchased as gifts.

Birthday benefits must be received within 15 days before or after the actual birthday date.

Membership benefits do not apply toward  spa parties, or other group events.  Unless clearly specified in writing, member discounts cannot be combined with currently discounted services & products, offers or promotions.

Memberships may be temporarily frozen one time, for one period of 30 days due to extenuating circumstances such as extended illness, temporary work relocation or long term vacation during your six month membership.  No membership benefits will be received during this time.   A minimum of one membership payment must have been made in order to be eligible.  Also, a freeze status will not be granted unless the member is current on dues and any other charges against the account.  To freeze an account, the member must submit a written request at least 30 days in advance by emailing the request to natureswayfsj@gmail.com 

Memberships may become unfrozen after at least 30 days from the date frozen status began.  Billing will resume accordingly. 

Any member who creates a “no show” or late cancellation appointment will forfeit member service for that month, plus incur the appropriate charge to the card on file.

This agreement may be terminated at any time after 3 months by a member provided that at least 30 days written notice is given in advance of the monthly dues date.  As of the effective date of cancellation, all membership benefits, including any unused rollover services, expire.

Nature's Way Spa & Wellness reserves the right at any time to modify the terms and conditions, as well as pricing, of its membership programs upon advance prior written notice.  General Spa Etiquette Policies and other detailed terms & conditions may apply to this membership.  We reserve the right to refuse or discontinue services and memberships for any reason.

Wellness Membership pricing does not include taxes or gratuities.